IGS, Inc. is a dynamic, fluid and customer oriented company. We use the flexibility this give us to your advantage. Hence, the following term “guidelines” reflect typical transactions but we are happy to, within reason, fit the terms to your particular needs. For example, you might need a longer evaluation period. Please don’t hesitate to inquire if you have any questions or unique needs.
Prices quoted are net FOB Vienna, Virginia and reflect a 3.5% discount for payment in cash or certified funds. Retail stores/dealers please inquire about trade terms of payment.
At this time, we view financing as self-defeating to the razor sharp prices we quote. History has shown you will be financially better off to secure a loan to purchase your diamond from us.
We will ship the diamond or jewelry to you against a hold on your credit card (VISA/MC) thus protecting both parties during the inspection period.
High Value Items – Diamonds or jewelry over $75,000.00 are sent by armored car and fund transfer can be handled via escrow services provided by our attorney.
INSPECTION / EVALUATION PERIOD
An inspection period of one calendar week from date of receipt is in effect for mounted or non-mounted items.
In the exceedingly rare instance that a return of merchandise is requested, the diamond(s) or article of jewelry may be returned up to the 7 (seven) day inspection/evaluation period above with our prior notification. Merchandise must be returned via insured (usually registered) mail and directed to our office/showroom at: 444 Maple Ave. East, Vienna, Virginia, 22180
Items damaged or showing signs of wear are not accepted for return.